Help centre

Payments & fees

You're paid straight into your own Stripe account and keep your full price. No monthly fee, no cut — just a small 2% booking fee per sale, and you choose who covers it.

How do I get paid?

Straight into your own Stripe account. You're the merchant of record, so payouts, receipts and refunds all sit with you — Active Scene never holds your money.

What does it cost me?

No monthly fee, and no cut of your price — just a small 2% booking fee per sale.

Who pays the booking fee?

You choose: add it to the dancer's total at checkout, or absorb it yourself — a simple toggle in your portal. It's the same for every dancer, whether it's their first class or their fiftieth.

Which currencies can I sell in?

GBP, USD, EUR, AUD, CAD and PLN — set once for your account.

How do refunds work?

You refund from your Stripe dashboard as normal; Active Scene notices and updates the booking, freeing the seat (or returning a pass class) automatically.

Who handles chargebacks and verification?

Because you're the merchant of record, Stripe handles KYC, payouts and any chargebacks on your account — the same as any Stripe checkout.

Still stuck? Email support@activescene.org — or head back to the help centre.