Help centre
How can we help?
The essentials for dancers and organisers — the app and calendar, selling tickets and passes, and running the door. Can't find it? Email support@activescene.org.
The app & calendar
Add Active Scene to your home screen, sync events to your phone calendar, and keep your tickets and passes in your pocket.
Selling tickets & passes
What you can sell, how to set it up, series bookings, group bookings, and guest checkout.
Passes & class packs
The digital stamp card: how class passes work, reserving vs turning up, no-shows, expiry, and gifting.
Payments & fees
How you get paid, what it costs, why your own dancers pay no fee, currencies, refunds and chargebacks.
Check-in & the door tool
Run the door from your phone: the guest list, tap or scan check-in, the paper option, and who's allowed in.